FAQ

If you need help along the way, plenty of options for assistance are listed in this article.

Can I trust to shop on this website?
Many people are concerned about the security of online transactions. We can assure you of the safety of the shipping on our website as well as the quality of products sold. It is safe to shop here; we do not continue to have your payment information on the website after you shopping. We also do not provide your personal information to other parties.

How can I place an order online?
Click on the item you wish to purchase, select size if required then click "Add to card". You can add additional items or proceed to 'checkout'.

What payment methods do you accept?
We could accept the Western Union, Money Gram, Credit Card and Paypal.

How long will it take for me to receive my items?
Your items would be sent within 24-48 hours at the base of we have received your payment. so you could receive them within 5-7 working days after they are sent by EMS, not including weekend & Customs clearance.

I am not sure which product to buy. Can you please help me out?
Sure! We are always there to assist our customers with the best fit and best products, we also have an option of live chat on the site, and one of our product specialists will always suggest and guide you accordingly.
Please call us at 0086-1598-0207-452 or write us at dripoo@foxmail.com

The customer care number provided on the website is always busy? How long do I need to wait for?
We truly regret for the inconvenience caused, our associates might be busy assisting other customers, you can always send us an email at dripoo@foxmail.com or can also chat with our product specialist.

I have forgotten my login password, what do I do?
On the login page you would have an option "Forgot Password", please click the option and enter the email id. You will receive a link and the same would help you reset you login password.

I want to send a surprise gift to my wife but don't know much about lingerie, can you help me out in placing an order?
Sure we are always there to assist our customers with the best fit and best products, we also have an option of live chat on the site, and one of our product specialists will always suggest and guide you accordingly. Please call us at 0086-1598-0207-452 or write us at dripoo@foxmail.com

What are the discounts currently running on your site?
We always have discounts and offers live on the site for multiple brands, we would suggest you to please visit our site and choose the option "Hot Promotion" at the top of the website. This will provide you the offers live on the site.

Can you take international orders?
Yes we do take international orders; you can always call us at 0086-1598-0207-452 or write us at dripoo@foxmail.com

Can you agree with drop shipping?
Yes, we prefer drop shipping. We can send the items to your buyers directly. You can input your customer's address on the shipping address when you placing order. More info please view http://www.cshopin.com

Do you really sent the items? (How can I convince that it will be safe for transactions? or How do i know this is not scam?)
We receive a lot of orders from different countries per month. You can try to make a small order or just order one item if you worry about it. It don’t make any sense if i get several ten dollars. Business is based on mutual belief. Long time business and high reputation are what we need. Your Satisfaction, Our Pursuit.

I want to order from your site, but I want to get a sample first. Can I? What is the minimum order?
Yes you can order a sample from our site, but it will be free shipping when you order more than $80.

What can I do if I want cancel the order?
Just E-mail us I will do it for you.

How do we watch the order come or know when to go to the Post Office, so i can pick up my order instead of them delivering them to me if I order 100 pieces?
The Parcel will deliver to your address whatever how large the quantity. You don't need to go to the Post Office. It's very convenient. Door to Door Shipping!